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Customer Review
Google
S
Sarah M.
2 weeks ago“The wait was 45 minutes and nobody told us. Food was cold when it arrived. Really disappointed.”
ReplyIQ Response
Generated in 1.8sReview responded to
Thank you for sharing your experience, Sarah. We're truly sorry about the 45-minute wait — and even more so that no one kept you updated. That's simply not the standard we hold ourselves to. We completely understand your frustration, especially when the food also arrived cold on top of the wait. We've shared your feedback with our team and are making immediate changes to improve both our communication and service. We'd love the opportunity to make this right — please reach out to us directly and we'll make sure your next visit is a much better experience. We hope to welcome you back soon.
ApologeticRestaurant
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